Support Center

When and how will I get my high resolution photos?

Last Updated: Sep 09, 2016 09:06AM PDT

Edited photos will be electronically delivered as high resolution jpegs within 2 business days after your event to your private Eversnap album, so you can start sharing and printing as soon as possible.

Where can I find my Eversnap album? 

The link to your Eversnap album is included in your Eversnap Event Successfully Booked email. We'll also send you a notification via text/email when the final album is ready which will include the link to the album again. 

What format will the photos be in?

The photos will be lightly edited (exposure, contrast, cropping, etc.) and delivered in JPEG format in high resolution so you can print or share photos in high quality. There is no extra cost to download the edited photos so you can get to sharing the album right away! Guests can also download the photos once they join the album. 

Here's how to download the photos: https://weddingsnap.desk.com/customer/portal/articles/2558772

Need the photos sooner? For faster turnaround, there may be an additional fee, depending on what you have in mind. Please email us at pro@geteversnap.com if you are interested in faster turnaround of photos

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